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Security

zendough™ understands the confidentiality of information contained in credit reports, and we safeguard the privacy of all information you provide to this Web Site.

Identity Verification (IV)

zendough has designed an Identity Verification System in order to protect your security and privacy. IV ensures that your personal credit report can only be viewed by you.

When you request your credit report, IV confirms your identity through a series of questions derived from your credit report. If you cannot provide the correct information, the system does not allow you to view the report. (Please Note: If you are currently in the identity verification process and you need help, please contact our Customer Service Team).

SSL (Secure Sockets Layer) Encryption

To ensure that your credit information remains secure and confidential, zendough uses programs that encrypt the data you provide on the order form before transmission to zendough.

Encryption is a way of coding the information in a file so that, if it is intercepted by a third party as it travels over a network, it cannot be read. Only the person or persons that have the right type of decoding software can unscramble the message. Thus, your encrypted information can only be read by zendough.

For questions or concerns about zendough's security system, Please contact our Customer Service Team.

About Web Browsers

The quality and success of your zendough experience depends on your web browser. A web browser is a program that allows you to graphically view pages on the World Wide Web. The two most common web browsers are Firefox® and Internet Explorer®.

zendough supports 128-bit encryption. In order to safely use this site, your browser must support encryption. Please see our browser recommendations below to ensure that your visit to zendough is safe and secure.

Browser Version Recommendations:

Firefox
Version 3.0 or newer recommended.

Microsoft Internet Explorer
Version 6.0 or newer recommended.

AOL
It is recommended that you use IE or Firefox
Some versions of AOL use IE 3.x for a web browser. If you use AOL and you're having difficulty with this site, please contact our Customer Service Team.